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More than 40 years of experience
Available from stock within 3 working days
Take advantage of quantity discounts of up to 25%

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Complaints and Disputes

Complaints and Disputes

Complaint or unsatisfied?
We strive for 100% satisfaction of our customers. If you have a complaint about our services and/or products, we would like to hear from you. Please send an e-mail to customerservice@acousticshop.co.uk. Clearly state in the subject line that it concerns a complaint. The email should contain the following information:

- - - Your complaint, as specific as possible.
    - Your address details.
    - Your phone number, so that we can reach you for questions and/or a response.
    - Your order number, if it concerns an order.

You will receive a substantive response to your complaint as soon as possible, but never later than one week.