We strive for 100% satisfaction of our customers. If you have a complaint about our services and/or products, we would like to hear from you. Send an e-mail to firstname.lastname@example.org Clearly state in the subject line that it concerns a complaint. The email should contain the following information:
- Your complaint (as specific as possible).
- Your address details.
- Your telephone number so that we can reach you for questions and/or a response.
- Your order number (if it concerns an order).
You will receive a substantive response to your complaint as soon as possible, but never later than one week.